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Terms and Conditions

All use and purchases made on this website are governed by these terms and conditions. We may change these terms and conditions at any time, therefore prior any use or order, you are strongly advised to read, ensure, and agree that you understand the precise terms and conditions applicable to your site visit or purchase. The terms and conditions governing any given use or purchase will be those in effect at the date of your order.

 

 

Legal Info

 

PackTags is a Trademark registered under the number 174312 intellectual property office - Ministry of Economy and Trade Lebanon. Owned and Managed by KODSI ENTERPRISES L.L.C. registration number 2044075 Baabda commercial register Lebanon - date of incorporation 7/1/2016.

Ministry of Finance Number (MOF) : 3162770 VAT number : 3162770-601 Capital : 5,000,000 LBP Baabdat - Lebanon - Plot number 477

Legal representation : TOHME LEGAL - Lawyer Elias Toufic Tohme.

 

 

(“PackTags”, “us”, “we”, or “our”), registered under the number 2044075 at the commercial register, VAT 3162770-601. Unless otherwise noted, all designs and content featured on packtags.com including navigation buttons, images, artwork, graphics, photography, text, copyrights, trademarks, trade dress, or intellectual properties are owned, controlled or licensed by Kodsi Enterprises L.L.C. You are permitted to use the material data and content only for your personal use to place your order through packtags.com. You may not otherwise copy, transmit, distribute, reproduce, publish, display, distribute, commercially exploit, use or create derivatives work of any material data and content on packtags.com website without Kodsi Enterprises prior written permission.

 

 

Privacy Policy

 

Information we collect and why we collect them:

 

This may include personally identifiable information (such as your name, dog’s info, shipping address, billing address, email address, phone number that is needed in order to process your goods, communicate with you, or provide you with services that you request from us such as newsletters, tips, and promotions.

 

• We may automatically collect your IP address from your device you are using (your computer or mobile). This info does not identify your name, email, or other personal info, but help us diagnose problems with our service and to administer the site.

 

• We may also collect non-personally info through the use of cookies (small text files), which are used to enhance or personalize your browser and shopping experience. We use these cookies in order to remember the items in your cart, store your preferences, recognize you when your return to our website, track your orders, and monitor and maintain your experience with our website. You may decline to accept cookies by modifying your web browser settings.

 

• We may only share your personal info (email address) to our service providers who fulfill promotions, newsletters, conduct surveys and reviews, etc. We do not authorize any of these service providers to make any other use or disclosure of your info. You may remove your name from our mailing list by simply unchecking the newsletter subscription box in your account. We shall not be held liable to and shall not accept any liability, obligation or responsibility whatsoever for any loss or damage arising from, related to or in connection with the previously mentioned information.

 

 

Security

 

We protect your information by using 128-bit encrypted Secure Socket Layers (SSL). SSL offers the highest level of protection available for all your Internet communication. We do not store any of your credit cards info on our website. We will transmit your credit card info to the appropriate credit card company during order processing. We shall not be held liable to and shall not accept any liability, obligation or responsibility whatsoever for any loss or damage arising from, related to or in connection with the previously mentioned information.

 

 

Inaccuracies

 

We aim to present the most recent, most reliable information in our website at all times. However, there may be occasions when some of the information featured on packtags.com may contain incomplete data, typological errors, or inaccuracies. All errors are unintentional even if it is sometimes in prices, item availability and other critical items that might affect your order. Packtags can refuse or cancel any order with these kinds of errors whether or not the order has been confirmed. If the credit card has been charged with the wrong pricing, Packtags will gladly issue back the credit to your credit account.

 

 

Color inaccuracies

 

All products colors that appear on our website are displayed as accurately as possible. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

 

 

Prices

 

Prices of the goods on the website are quoted in USD ($) at the time your order is accepted. The prices stated are inclusive of any VAT payable. If PackTags makes an error in advertising the prices of the goods on the website, we will contact you and ask you if you want to continue with your purchase at the correct price. PackTags reserves the right to cancel any order you placed for such goods. If the product becomes unavailable, we will inform you by phone or email, and offer you an alternative or a refund. We are under no obligation to honor any in-store price or promotion in the event that they differ from those on the website. Similarly, our store is under no obligation to honor any website price or promotion in the event that they differ from those in-store.

 

 

Payment

 

Payments may be made by debit or credit cards, cash on delivery, and egifts. We will consider all orders as an offer from you to PackTags to purchase the goods. Your order will be confirmed electronically by sending you an email. When we accept your purchase, offer and acceptance form a contract, and we will supply the goods to you in accordance with your order and these terms and conditions. Alternatively, we may decline all or part of your order for any reason, which in this case we will inform you by telephone or email. Please note that verbal and electronic acknowledgement do not constitute order acceptance. We may use certain information about you when deciding whether we accept or decline your order and payment. This will help protect you and us against fraudulent transactions. If your credit card cannot be authorized for some reason, we may ask you to pay by another method.

 

 

Subscriptions

 

You can subscribe to receive our newsletters, tips and promotions by entering your email address in the footer or checking the box in your account. You can also subscribe to our recurring products like dog food, gift box, and other items by selecting the delivery options (every month, every two months, every three months) in the product page. If you subscribe for our monthly gift box, we will ship you a box with different selection of toys, treats and chews. The selection of products may vary each month. If for any reason, your subscription item ran out of stock, and your credit card was already charged, we will inform you prior delivery, and offer you an alternative. If you refuse the alternative, we will return your money back. If for any reason the card was rejected, we put your order on hold for two days and send you and email to change your card details. If the payment was repeatedly rejected, we have the right to cancel your subscription. We also have the right to cancel any subscription that we believe violates these terms and condition or is in any way harmful to our business. Please note that by subscribing you agree to pay the recurring fees for the products you are supplied with. You may cancel your current subscriptions at any time by removing it from the subscription page in your account.

 

 

Delivery and Risk of Loss

 

If your order includes a delivery charge, it will be shown separately in your order confirmation page. The delivery charge will be dependent on the delivery method, date and time of delivery, delivery address, weight, and value of your order. Although we endeavor to deliver all orders conveniently and efficiently as stated on our website, shipping dates and arrival time are estimates. There might be occasions where the deliveries get delayed, which in this case we will inform you by telephone or email. If you believe that all or part of your order is damaged or missing, you must notify PackTags within 40 days of the date of your purchase. Any shipped merchandise claimed as not received will be subject to our investigation, and replacement of products or funds to your account will be at our discretion. Repeated claims of undelivered merchandise may result in the cancelation of your membership. If for any reason the order was refused by the customer or canceled during transit, shipping costs (outgoing and return), in addition for any customizable or personalized products will be charged on the customer.

 

 

Disclaimer and Limitations of Liability (or Warranty)

 

By using this website, you agree that your use of this website is at your own risk. The website is provided on an “AS IS” or “As available” basis. Neither Kodsi Enterprises L.L.c., PackTags nor its subsidiaries, employees, affiliates, designers, officers, agents, directors, designees, contractors, distributors, merchants, sponsors, licensers, or associates warrant that the function and operation of this website will be error-free and uninterrupted, nor that the server will be free of viruses or harmful elements. No oral advice or written information given by PackTags or its associates shall create a warranty. As a user or a visitor to the website you indicate your unconditional acceptance to these terms and conditions and assume full responsibility for any costs associated to products and services used, arising from, related to or in connection with the use of the website. Under no circumstances should Kodsi Enterprises L.L.C., PackTags or any of its associates be held liable for any direct, indirect, incidental, consequential or special damages arising or resulting from, related to or in connection with your use or inability to use the Website, including but not limited to reliance by you on any information obtained from the Website that result in interruptions, mistakes, deletion, omissions, viruses, or corruption of files, delays in operation or transmission, or any failure of performance. This limitation shall apply to damages resulting from, related to or in connection with any cause of action including negligence, strict or product liability, or misrepresentation even if we have been previously advised of this possibility of such damages. The forgoing Limitation of Liability shall apply in any action whether in contract, tort, or any other claim, and users accept that we shall not be held liable for any damages arising out of, resulting from, related to or in connection with the information stated in the previous paragraphs, as well as for any death, personal injury, fraudulent misrepresentation, misrepresentation illness, infections, allergies or deaths resulting from, related to or in connection with its consumed products, services or any other liability which cannot be excluded or limited under applicable law. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through packtags.com.

 

 

Indemnification

 

You agree to indemnify, defend, and hold harmless Kodsi Enterprises L.L.C., Packtags.com, its officers, directors, employees, agents, licensers, suppliers, and service providers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees and expert witness fees, arising or resulting from, related to, or in connection with any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account or device.

 

 

Governing Law

 

The governing law is the Lebanese Law, the country where we are incorporated shall govern all or any dispute arising out of, related to or in connection with questions concerning the construction, validity, and interpretation of theses Terms of Use and the performance of any obligation imposed by these Terms of Use, without regard to conflict of laws or where the claim arose, even if in a foreign country. You agree that any disputes shall be heard exclusively in the appropriate forum in Lebanon and waive any claim or defense that such forum in not convenient or proper. You agree that the proper state venue for any dispute arising out of, related to or in connection with these terms and agreements, their validity or interpretation, shall be in Lebanon in front of the competent court and your agreement constitutes a clear waiver. In any legal action, the substantially prevailing party will be entitle to recover reasonable attorneys’ fees and costs including expert witness fees. You agree that any cause of action arising out of, related to or in any way connected to the use of this site must commence within one year after the cause of action arose or be forever barred.

 

 

Severability

 

Whenever possible, each provision of these Terms of Use will be interpreted in such manner as to be effective and valid under applicable law, but if any provision is held to be prohibited by or invalid under applicable law, such provision will be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or the remaining provisions of these Terms of Use.

 

 

Feedbacks and Complaints

 

All your feedback, comments, inquiries, suggestions, or other submissions that are submitted to packtags.com, remain the property of PackTags.com, However, we will not use your name in connection with any such information, ideas, suggestions, or comments unless we first obtain your permission.

 

 

Complete Agreement

 

This constitutes the agreement between you and Packtags, your access and use of packtags,com and all the services and subscriptions provided through our website. Packtags reserves the right to terminate or modify the agreement at any time. If you have any questions regarding these terms and conditions, feel free to email us here.